Is my bike insured while traveling?
Your bicycle or E-Bike is insured worldwide with Karl, even during extended trips or weekend getaways. You should enjoy taking your bike or E-Bike out without worrying about what might happen. Additionally, we cover the cost of a rental bike or E-Bike so you can continue your journey or return home or to your starting point. You have up to 10% of the insurance sum available for this. We cover your proven costs for up to 14 days and a maximum of EUR 25 per day.
What’s important in the event of a claim: To process a theft claim, we need a police theft report and notification to us within 72 hours. If your bicycle or E-Bike is stolen abroad, it might be difficult to get a police report. If that's not possible or doesn't seem reasonable, just email us the report and provide the theft report once you're back home. If you're claiming costs for returning home or continuing your journey, you must provide us with invoices or other proof of the expenses so we can reimburse you.